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Omni Broker AI

Privacy & Compliance

Learn how Omni Broker AI ensures compliance with TRREB, CREA, RECO, PIPEDA, and CASL regulations to protect your professional license, your leads, and MLS® data integrity.

What is PIPEDA?

The Personal Information Protection and Electronic Documents Act (PIPEDA) is the federal privacy law for private-sector organizations in Canada. It sets out the ground rules for how businesses must handle personal information in the course of commercial activity.

Omni Broker AI Inc. is fully committed to the 10 Fair Information Principles that form the base of PIPEDA, ensuring transparency, accountability, and security in every lead capture.

CASL Compliance

Canada's Anti-Spam Legislation (CASL) is one of the world's most stringent laws for electronic messaging. At Omni Broker AI, we provide the tools to ensure your lead follow-up is 100% compliant.

  • Mandatory Express Opt-in toggles on all capture pages.
  • Automatic inclusion of Brokerage information on all electronic messages.
  • Single-click unsubscribe functionality built-in.
  • Automated record-keeping of consent date and source.

Our Compliance Pillars

PIPEDA Compliant Architecture

Omni Broker AI Inc. is built on a foundational commitment to the Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring your data remains in safe hands.

Data Sovereignty

We prioritize Canadian data hosting whenever possible, ensuring your lead and brokerage data is protected under Canadian federal and provincial laws.

CASL Enforcement

All lead capture mechanisms integrated with Omni Broker AI include mandatory CASL-compliant opt-in and disclosure pathways.

Professional Standards

Our platform aligns with RECO and regional board regulations concerning digital marketing and lead management for Ontario realtors.

TRREB MLS® Data Compliance

Omni Broker AI accesses MLS® listing data exclusively through authorized data feeds via the Repliers API. We operate as a B2B tool for licensed RECO-registered professionals — not as a public listing portal.

  • MLS® data is restricted to authenticated, licensed real estate professionals with verified credentials.
  • Active and sold listing data is refreshed at least every 24 hours to ensure accuracy.
  • Sold data display is limited to a maximum of two (2) years, in compliance with TRREB policy.
  • All listing displays include proper brokerage attribution and MLS® data source identification.
  • Generated marketing assets automatically embed required MLS® attributions and brokerage disclosures.
  • No co-mingling of TRREB data with other real estate board data.
  • TRREB data is not redistributed, resold, or exported to unauthorized third-party platforms.

"Clean Room" AI Architecture

Our AI architecture strictly operates on a "Clean Room" framework to fully eliminate liability and copyright risks associated with MLS® data:

  • No LLM Processing: TRREB Listing details, specific pricing, and property remarks are never fed into our Large Language Models.
  • Template-Only Generation: AI models generate only generic marketing structure, hooks, and frameworks.
  • Strict Run-Time Merging: Real property data from the Repliers API is overlaid onto the AI framework at the frontend level on demand, ensuring complete physical separation.

VOW Security & Non-Redistribution

To protect TRREB's data monopoly, Omni Broker AI utilizes an enterprise-grade VOW gating layer:

  • Zero Shadow Database: Raw listing records are not cached or stored on platform servers. Data is accessed purely at run-time.
  • VOW Gate: Consumers must register a password-protected account and agree to explicit VOW Terms of Use to establish a lawful broker-consumer relationship.
  • Immutable Traceability: Actions such as consumer account creations and CMA generations generate a SHA-256 identity hash recorded in immutable system logs.

The trademarks MLS®, Multiple Listing Service® and the associated logos are owned by The Canadian Real Estate Association (CREA) and identify the quality of services provided by real estate professionals who are members of CREA. The trademarks REALTOR®, REALTORS® and the REALTOR® logo are controlled by CREA and identify real estate professionals who are members of CREA.

Request a Compliance Audit

Are you a brokerage owner or CTO concerned about data security and regulatory compliance? Our team can provide custom documentation and technical audits to ensure Omni Broker AI fits into your secure IT infrastructure.

Contact our Compliance team

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